Safe Slide Spotlight Archives - Safe Slide Restoration

Jonathan Keller

Safe Slide — Wed, 01 May 2024 22:30:32 +0000

Jonathan Keller

CEO at life Floor

My Aquatics Journey, Professional Background, and Success Factors:

I’ve been deeply involved in the aquatics industry for 13 years now, ever since I founded Life Floor in 2011. It’s been an incredible journey filled with learning and growth.

My background is diverse, largely shaped by hands-on experience in the aquatics industry. With over 150 water park visits and participation in 200+ municipal parks or community centers across the US and Caribbean, I’ve gained extensive insights.

Before founding Life Floor, I worked with insurance companies at McKinsey & Company, understanding risk assessment and loss management. This experience inspired me to prioritize safety in aquatic recreation. Seeing the positive impact of safety measures on insurance premiums in previous installations motivated me to establish Life Floor, aiming to enhance safety standards in the industry.

Career Path and Motivation:

Growing up, aquatic recreation was a significant part of my life, with frequent visits to water parks and community centers. My childhood memories of fun and family bonding in these environments fueled my passion for the industry. Transitioning from a lucrative consulting job to founding Life Floor wasn’t about financial gain but about making a difference.

A pivotal moment came when I pitched the idea to an investor who questioned my decision. I stood firm, emphasizing the importance of safety in aquatic environments and the potential to save lives. This encounter solidified my commitment to creating safer spaces in aquatic recreation, driving the early days of Life Floor with a passion to prevent accidents and ensure everyone’s enjoyment and safety in aquatic settings.

Notable Recognition and Awards:

Life Floor has been honored with several awards, recognizing our dedication to safety within the aquatics industry, including 9 World Waterpark Association Leading Edge Awards. One memorable recognition is our nomination for the 2024 Meaningful Capitalism Awards, which highlights companies that prioritize both profit and social impact.

Source of Inspiration:

Tim Welsh, a former partner at McKinsey and current vice chairman at US Bank, stands out as a consistent mentor and inspiration in my career. His embodiment of servant leadership, always prioritizing his team’s success over personal recognition, has been instrumental in shaping my approach to leadership. Tim’s encouragement during challenging times reminds me to celebrate small victories and stay focused on the long-term goal of industry transformation.

Additionally, figures like Josh Martin from Martin Aquatic, Trevor Leonard formerly of Six Flags, Monty Jasper from Cedar Fair, and Chris Sumner from Universal, among others, have inspired me within the aquatics industry. Franceen Gonzales from Whitewater, particularly her contributions to standards development, and Rich Martin, who played a key role in the NSF standard process, have also been influential in my journey.

Memorable Industry Moment:

One memorable industry moment stands out from early 2013 when we secured a meeting with Carnival Cruise Line to discuss a potential trial of our product. After investing considerable time and resources into obtaining IMO certification, required for the trial, we were ready to move forward. However, upon reaching Carnival’s headquarters for the scheduled meeting, we discovered that the person we were supposed to meet had left the company unexpectedly.

Despite the setback, we persevered, engaging with other team members, but ultimately, it seemed like a dead end. Fast forward two and a half years later, at WWA 2015, I encountered a representative from Carnival who expressed interest in our product. Skeptical due to our past experience, I shared the story of our failed meeting. Surprisingly, he was apologetic and committed to making things right. This renewed collaboration led to a successful trial of our product on a cruise ship, ultimately becoming one of our most significant partnerships.

Beyond Aquatics: Hobbies and Activities:

Outside of my work in Aquatics, I have a range of hobbies and activities that keep me busy. Running is a big part of my life, and I’ve completed nine marathons so far. I’m working towards beating my personal best by age 40, a goal I set back in college. Camping and backpacking are other passions of mine, and this summer, I’m joining my dad to climb the highest peaks in Maine and New Hampshire, which will also mark my first trip to Maine.

I’m an avid Magic the Gathering player, participating in tournaments and enjoying the game with my kids. Additionally, I’m involved in church activities, having helped plant a church and previously serving as the board president. Coaching my kids in basketball, flag football, and soon cross country keeps me active and engaged outside of work.

Advice for Incoming Aquatics Industry Professionals:

For those entering the Aquatics industry, it’s important to understand that fame and wealth aren’t typically the driving forces behind choosing this career path. Instead, it’s about making a meaningful difference in people’s lives every day. Whether it’s helping families create lasting memories or teaching children valuable skills, our work contributes to positive experiences in aquatic recreation.

First and foremost, identify your purpose. What drives you? What impact do you want to have on others? For me, it’s about ensuring that everyone I encounter feels valued and knows they belong. Building relationships within the Aquatics community is crucial. It’s like being part of a big family where support and collaboration are key.

When starting out, seek out companies that genuinely embody their values. Look for organizations where values aren’t just words on a wall but are lived out every day. Partnering with companies that align with your values can lead to meaningful change within the industry and beyond.

Focus less on money, fame, or conventional success, and more on how you’re making a difference. By prioritizing service and impact, everything else will fall into place. Remember, success isn’t measured solely by financial gain but by the positive influence you have on others and the industry as a whole.

Connect with Jonathan Keller at Life Floor

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Taryn Eisenman-Bolduc

Safe Slide — Thu, 04 Apr 2024 16:59:07 +0000

Taryn Eisenman - Bolduc

Managing Owner at High Road Management Training

Years in the Aquatics Industry:

With over 25 years of experience in water parks, theme parks, and hospitality—spanning indoor and outdoor venues across public, corporate, and private sectors—I have encountered a diverse array of challenges and successes. Holding certifications as a Certified Pool Operator (CPO), Aquatic Facility Operator (AFO), and Ellis Instructor Trainer (IT), alongside a Bachelor’s degree in Business with a concentration in Marketing and a Master’s degree in Management, my education aligns with my practical expertise.

Throughout my career, I have had the privilege of learning from exceptional mentors and collaborating with talented colleagues, fostering a culture of continuous growth and knowledge exchange. I have always found the most rewarding experience to be training young managers and helping them to be successful and grow within the industry.

My passion for training and developing managers led me to launch High Road Management Training alongside my business partner. This venture is aimed at empowering emerging leaders with the skills and guidance they need to thrive in their careers. We focus not only on teaching the technical skills that most managers require but also on refining the soft skills they bring to the table.

By prioritizing mentorship and skill development, I am committed to fostering a culture of excellence and innovation in the industry.

Career Path to the Aquatic Industry:

My journey into the aquatic industry started in 1999 when Six Flags Great Adventure (NJ) began building Hurricane Harbor. I began as a ride attendant and joined the first lifeguard class. Initially, it was just a summer job to meet people in my new town and help with college expenses. Even after graduating from college and again after graduate school, I found myself drawn back to the aquatic field because the people and experiences were unlike anything else. I always say it’s a job where colleagues become like family, and you can stay for a season or a lifetime.

Throughout my career I have been invited to new properties that were opening or reorganizing under new ownership. I loved working with clean slates to build teams and systems that would allow them to function efficiently even from the start. It was during these experiences that I developed a deep appreciation for the training and development side of the business.

Most Significant Source of Inspiration:

My family has been my biggest support system and inspiration. Additionally, individuals like Franceen Gonzales, Jayson Maxwell, and Kristie Moses have influenced my career significantly. As a female in the industry, I admire figures like Franceen, Denise Beckson, and Lori Gogel for their kindness, knowledge, and influence. It’s great to have a list of mentors who I can reach out to when I encounter a new situation. It is my pleasure to offer this same reliability to people and the properties I’ve worked with. My team at each location has also been a major source of inspiration.s

Memorable Moments:

Over the years, some of the most memorable moments for me have involved the incredible employees I’ve had the pleasure of working with—learning their stories and witnessing their growth.

At one of my properties, they took decorating my office to a whole new level. What began with a simple card, cup of coffee, and gift card for occasions soon escalated to finding my office covered with white fluff, glitter, and 150 poinsettias during Christmas time.

One year, my management team and I decided to repaint the breakroom in vibrant green and stencil motivational quotes across the walls. The following year, the staff felt my office didn’t quite reflect my management style, so they asked for permission to take over the decoration duties. I was blindfolded and kept out of the office for two days. When the blindfold came off, I was greeted with neon quotes adorning the walls and all my plaques and frames meticulously hung. It was an incredible surprise.

But beyond these amusing anecdotes, what truly sticks with me are the countless memories of individuals who have worked for/with me throughout my career. From former pro baseball players to contestants from “So You Think You Can Dance,” up-and-coming rappers, and lifeguards who have since become seasoned veterans in our field, witnessing their growth and success has been the highlight of my journey. I’m always thrilled when they reach out to catch up or seek guidance, or even share their latest music. The connections and experiences I’ve had in this industry are truly priceless, and I could go on and on recounting them.

Guidance for New Aquatics Professionals

Embrace every opportunity that comes your way. Say yes to every task, regardless of how small or tedious it may seem, as each one is a chance to learn and grow. Keep an open mind and be willing to learn from the ground up.

As you progress, make sure to understand every aspect of the business. Don’t avoid tasks you don’t initially enjoy—these are often where the most growth happens. Learn how to schedule effectively, manage inventory, and implement systems that empower your team.

Ultimately, the sign of a successful team is when you can confidently take time off knowing your staff is well-trained and capable of managing things in your absence. With the right attitude, the opportunities in this industry are limitless.

Beyond the Waters

Apart from my work in the aquatics industry, my free time is primarily devoted to enjoying precious moments with my two young girls, both under the age of two. This means lots of singing, dancing, story time, playdates, and visits to kids’ museums, along with the occasional date night with my husband. We enjoy being outdoors, attending comedy shows and sporting events, and indulging in binge-watching our favorite shows.

Connect with Taryn Eisenman-Bolduc at High Road Management Training

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Joey Baumer

Safe Slide — Fri, 01 Mar 2024 18:11:20 +0000

Joey baumer

Director of aquatics - great escape RV resorts

Making Waves

I have been part of the aquatics industry for nearly two decades, a journey that has spanned various roles and locations, reflecting my joy and commitment to this industry.

Background and Professional Experience

Starting my aquatics career lifeguarding at a summer camp in 2005, I then moved to the bustling environment of Coney Island – Sunlite Pool in Cincinnati, Ohio, in 2007. My career path has taken me to Gulfport, Mississippi, working at Gulf Islands Waterpark, and eventually leading me back to Coney Island as an operations manager. Currently while based in Houston Texas, I oversee aquatic operations across 14 properties all over the USA, embodying the role of a mentor to the next generation of aquatic professionals.

Career Path And Inspirational Leaders

My family has always had lifeguarding in their blood with my parents and siblings lifeguarding at points in their lives, I felt my first job should follow suit. I took my first lifeguarding job in 2005, working two years at a summer camp guarding lake front swimming and boating areas.

In 2007, I got my first taste of waterpark operations when I was hired at Coney Island – Sunlite Pool in Cincinnati Ohio, and I absolutely fell in love with it all. The culture of working as a team and the smiles on the guests faces really had me hooked. While attending college I kept my summers busy staying in the industry moving up the ranks to being a Lifeguard supervisor and eventually Pool Manager. At Coney Island I was able to learn from some of the industries best such as Mike Howard, Krista Howard and Rob Morrison.

After wanting to pursue a career in the industry, Mike was able to connect me with Mark Moore at Gulf islands Waterpark. I leaped at the opportunity, packed my bags and moved to Gulfport Mississippi where I could put my skills to the test. Working for Mark was such a blessing, he was there to guide me hands on in the practical skills of being a leader. He allowed me to fail, and fail I did, allowing me to learn from my mistakes and grow as a person.

I then accepted a position as an operations manager back at Coney Island where I could lead and develop the aquatics team. Today I serve as the Director of Aquatics for Great Escapes RV Resorts, based out of Houston Texas, this position takes me all over the country. Additionally I have held positions on many industries committees such as the Safety Committee with the World Waterpark Association. Currently I sit on the Resort Committee for the WWA and Waterpark Committee for IAAPA.

Memorable Moments

Working in waterparks brings its share of unique stories, but one particularly memorable moment was after hours, opening up an aquatic facility for a few celebrities to enjoy the attractions in a “normal” environment. Convincing the lifeguards to treat them like any other guest while maintaining professionalism was challenging but fun. The event ended on a high note, with the celebrities inviting lifeguards for photos and engaging in open conversations, creating an unforgettable experience for everyone involved.

Splash of advice for incoming aquatics professionals

Embrace every opportunity to learn and grow, not fearing failure but seeing it as a stepping stone. Network, seek mentorship, value teamwork, and always aim to contribute positively to guest experiences and safety. My journey, marked by learning from mistakes and being inspired by family and mentors, underscores the importance of perseverance and passion in building a rewarding career in the aquatics industry.

Beyond the Waters

Beyond my professional life, I’m deeply passionate about the outdoors, finding joy in scuba diving, hiking, swimming, and playing pickleball. Being outdoors whenever possible not only offers me a break from the demands of work but also keeps me connected to the natural elements that I so dearly appreciate in my career.

Connect with Joey Baumer at Great Escapes RV Resorts

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Billy Hamilton

Safe Slide — Fri, 02 Feb 2024 21:53:20 +0000

Billy Hamilton

Bill hamilton & Associates, Inc.

Embarking on a Lifelong Voyage

For over 46 years, I’ve navigated the waters of the aquatic industry, dedicating 36 of those years to ensuring the water quality at Wet ‘n Wild Orlando was nothing short of excellent. My journey didn’t stop there; I ventured further into the industry with a six-year stint at Universal Orlando’s Volcano Bay, always ensuring the water was pristine and safe for all.

From Humble Beginnings to Industry Expert

My career started right after high school when I joined Tropicana Pools. That job wasn’t just work; it was where I found my calling. It taught me the ropes of pool building and maintenance, setting the stage for my later role at Wet ‘n Wild Water Park. Joining Wet ‘n Wild in 1980 as a Water Chemist was a pivotal moment for me, marking the start of an incredible journey in waterpark management.

Sharing Knowledge as a CPO Instructor

I’ve always believed in passing on what I’ve learned, which led me to become a Certified Pool Operator instructor. Teaching others and contributing to the growth of the aquatic community has been one of the most rewarding aspects of my career.

A Career Adorned with Accolades

Along this journey, I’ve been honored with the WWA Executive Board Award and was inducted into the WWA Hall of Fame in 2022. These moments stand out as highlights in my career, symbolizing the passion and dedication I’ve poured into the aquatic industry.

Memorable Moments

In 1981 I met the woman of my dreams at Wet ‘n Wild. She worked in our Ice Cream building. I was eating breakfast one morning and was reading the paper and she sat down to ask me what I was reading, and I said the movie list. She said that she would like to see the new Muppets movie; (this was my que) being a fisherman I took the bait, and we have been together ever since.

Guidance for the Next Wave

For those looking to dive into the aquatic industry, I’d say: remain humble, always be ready to lend a hand, and seize every chance you get. This industry is not just about managing water; it’s about creating experiences and ensuring safety for everyone who takes the plunge.

Beyond the Waters

While my professional life has been deeply rooted in aquatics, my personal interests take me to the ocean’s vastness and beyond. I cherish offshore fishing, scuba diving, and exploring the Caribbean. My love for the Tampa Bay Buccaneers, seafood festivals, and live music adds another layer to my life, reminding me of the world’s beauty beyond the waterpark gates.

In reflecting on my career, I see a journey marked by continuous learning, sharing, and a deep love for the aquatic industry. It’s been a voyage of discovery, challenges, and immense satisfaction.

Connect with Billy Hamilton at AllAquatics Bill Hamilton & Associates, Inc

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